Fixila Ops · Home & Field Services pack · Available now
Fixila for home and field services
Your one-stop shop to run a home service business. Plumbers, electricians, HVAC techs, handymen and repair pros: dispatch, the mobile app, quotes, maintenance plans and payments in one place, under your own brand.
The daily headaches
What home service companies tell us gets in the way, and what Fixila Ops does about it.
The headache
Parts that aren't on the truck
A tech shows up, the part is back at the shop, and the job becomes two trips.
What Fixila Ops does
Inventory per truck and van, with parts reserved to the job, so a missing part flags the job before it's scheduled.
The headache
Routes that waste the day
Drive time eats the margin when the schedule is built by hand.
What Fixila Ops does
A dispatch board with a map, route planning and on-my-way texts, so techs spend the day on jobs, not in traffic.
The headache
No-shows and last-minute cancels
An empty slot you could have filled.
What Fixila Ops does
Deposits or a card on file at booking, self-serve rescheduling and automatic reminders that confirm the visit.
The headache
Callbacks nobody tracks
Warranty returns get done for free, and nobody knows which jobs or techs cause them.
What Fixila Ops does
Callbacks linked to the original job and tech, with a callback-rate report.
The headache
Maintenance plans that leak
Failed cards on memberships quietly stop the revenue.
What Fixila Ops does
Recurring maintenance plans on autopay, with failed-card retries and reminders built in.
Fixila Ops grows in stages, and some of these features arrive after launch. Your demo shows exactly what's live today.
Built around your jobs and the equipment you service
Plus the core every business gets: clients and contacts, scheduling, quotes, invoices and payments, messaging, documents and e-signature, staff roles, reporting and a branded client portal.
For your team
- Dispatch board with map and routes
- Mobile app: clock in and out, notes, photos, signature and card payment
- Flat-rate price book and quotes
- Customer equipment history
- Tech pay and commission reports
For your clients, in their portal
- Request service and see the tech's ETA
- Approve quotes online
- Service history and before-and-after photos
- Pay invoices and manage a maintenance plan
- Maintenance reminders
Onboarding new clients
A service agreement, a card on file and the property and equipment details, collected before the first visit.
AI that does the busywork
An AI receptionist that answers and books calls, and help turning a photo or a walkthrough into a draft estimate. Powered by Fixila Automate from Fixila Labs.
What else we can do for you
Fixila is your IT and security team too. These fit home service companies especially well.
- Fixila VoiceA business phone system that keeps ringing even when the internet doesn't. Coming soon.
- Managed ITHelp desk, devices, Microsoft 365 and security looked after for a flat monthly price per user.
- Fixila GoLaptops and tablets when you need them, for a new hire, an event or a repair. Coming soon.
- Managed MarketingReviews, local search, social posts and ads handled every month by Fixila Studio.
- Websites and online bookingA fast, professional website from Fixila Studio, with online booking or ordering built in.
- Fixila GuardianAround-the-clock monitoring of computers, email and cloud accounts, with fast response. Coming soon.
See Fixila Ops with your business in mind.
A 30-minute demo with your kind of work, then we set you up: self-serve, or done for you by a Fixila onboarding specialist.