Fixila Ops · Wellness pack · Available now
Fixila for wellness businesses
Your one-stop shop to run a wellness business. Gyms, trainers, massage therapists, spas, salons and studios: online booking, memberships, packages, classes and payments in one place.
The daily headaches
What gyms, studios, spas and wellness practices tell us gets in the way, and what Fixila Ops does about it.
The headache
Dues that don't get paid
Membership cards expire or decline, and chasing them is awkward.
What Fixila Ops does
Membership dues on autopay with automatic retries, card-update requests and pause or freeze when a member needs it.
The headache
No-shows and late cancels
A missed session is lost income and a slot someone else wanted.
What Fixila Ops does
A cancellation policy with deposits or a card on file, charged automatically by your rules.
The headache
Gaps in the schedule
Cancellations leave holes nobody knows about.
What Fixila Ops does
Waitlists that fill a cancelled spot automatically, plus reminder and confirmation texts.
The headache
Tips and commissions by spreadsheet
Paying providers fairly takes hours every pay period.
What Fixila Ops does
Tips captured at checkout and commission splits per service, ready for payroll.
The headache
Double-booked rooms
Two clients, one massage room.
What Fixila Ops does
Rooms, tables and equipment booked as resources, so the calendar can't double-book them.
Fixila Ops grows in stages, and some of these features arrive after launch. Your demo shows exactly what's live today.
Built around your clients, sessions and packages
Plus the core every business gets: clients and contacts, scheduling, quotes, invoices and payments, messaging, documents and e-signature, staff roles, reporting and a branded client portal.
For your team
- Calendars per provider and room
- Classes, group sessions and waitlists
- Memberships, packages and session tracking
- Retail items and gift cards
- Commission reports
For your clients, in their portal
- Book and reschedule online
- Buy packages and memberships
- See sessions remaining
- Sign up for classes
- Fill in intake forms and buy gift cards
Onboarding new clients
A membership agreement or waiver and the first payment or package purchase, done online before the first visit.
AI that does the busywork
Session notes from a quick voice memo, and an AI receptionist that books appointments by phone or chat. Powered by Fixila Automate from Fixila Labs.
What else we can do for you
Fixila is your IT and security team too. These fit gyms, studios, spas and wellness practices especially well.
- Websites and online bookingA fast, professional website from Fixila Studio, with online booking or ordering built in.
- Managed MarketingReviews, local search, social posts and ads handled every month by Fixila Studio.
- Fixila VoiceA business phone system that keeps ringing even when the internet doesn't. Coming soon.
- Managed ITHelp desk, devices, Microsoft 365 and security looked after for a flat monthly price per user.
- Fixila GuardianAround-the-clock monitoring of computers, email and cloud accounts, with fast response. Coming soon.
- Cameras and door accessSee your site from your phone and control who gets in, installed and supported by us.
See Fixila Ops with your business in mind.
A 30-minute demo with your kind of work, then we set you up: self-serve, or done for you by a Fixila onboarding specialist.