IT Training & Education

Your software is only as valuable as your team's ability to use it. We provide customized training on Microsoft 365, Google Workspace, CRM systems, and any business application your team uses.

Software Training Topics:

• Microsoft 365 (Teams, Outlook, SharePoint, OneDrive)
• Google Workspace (Gmail, Drive, Docs, Meet)
• CRM platforms (Salesforce, HubSpot, Zoho)
• Project management tools (Asana, Monday, Jira)
• Communication platforms (Slack, Teams, Zoom)
• Industry-specific software training
• Custom application onboarding
• Power user and admin training

Request Software Training

90% of data breaches start with human error. Train your team to recognize and avoid cyber threats like phishing, social engineering, and ransomware attacks.

Security Training Topics:

• Phishing and email security best practices
• Password management and multi-factor authentication
• Social engineering tactics and prevention
• Safe browsing and downloading
• Mobile device security
• Data classification and handling
• Physical security (badges, tailgating, clean desk)
• Incident reporting procedures

Training Formats:

• Live Sessions: Interactive workshops with Q&A (1-2 hours)
• Lunch & Learn: Casual training over lunch (30-45 min)
• Phishing Simulations: Test your team with realistic fake phishing emails
• Quarterly Refreshers: Regular reminders to keep security top-of-mind

Book Security Training

Invest in your IT team's growth with technical training in cloud, networking, cybersecurity, and development. We provide hands-on labs and real-world scenarios.

Technical Training Areas:

• Cloud Platforms: Azure, AWS, Google Cloud fundamentals and advanced topics
• Networking: Cisco, routing/switching, wireless, SD-WAN
• Cybersecurity: Penetration testing, incident response, SOC analyst skills
• Scripting & Automation: PowerShell, Python, Bash automation
• DevOps: CI/CD, containers, Kubernetes, Infrastructure as Code
• Database: SQL, database administration, performance tuning

Certification Prep:

• Microsoft Azure certifications (AZ-900, AZ-104, AZ-500)
• AWS certifications (Cloud Practitioner, Solutions Architect)
• CompTIA (A+, Network+, Security+)
• Cisco CCNA and CCNP

Level Up Your Team

Not everyone is tech-savvy. We provide patient, jargon-free training for employees who just need to get their work done without feeling overwhelmed by technology.

End User Topics:

• Computer basics (Windows, Mac, keyboard shortcuts)
• Email etiquette and organization
• File management and cloud storage
• Video conferencing (Zoom, Teams, Meet)
• Password managers and security basics
• Troubleshooting common issues
• Mobile device basics (iOS, Android)
• Productivity tips and tricks

Perfect For:

• New employee onboarding
• Staff transitioning from paper to digital
• Older employees learning new technology
• Reducing IT help desk tickets

Schedule Training

Need training on a unique system or workflow? We develop custom curriculum, complete with exercises, assessments, and documentation specific to your business processes.

Custom Training Services:

• Needs assessment and learning objectives
• Custom curriculum and lesson plan development
• Hands-on exercises with your systems/data
• User guides and quick reference materials
• Training videos and screen recordings
• Assessments and knowledge checks
• Train-the-trainer programs
• Ongoing content updates

Common Custom Projects:

• Proprietary software or internal tools
• Industry-specific compliance training
• Complex business processes
• Department-specific workflows

Discuss Custom Training